faboo mama

Samsung Instinct

I’ve come to the conclusion that it’s time for me to end my 8 year relationship with Sprint.  This is actually kind of painful to think about. Everyone knows that for the Los Angeles area, Sprint has the best coverage. I’ve only lost coverage high up in the mountains or in far-flung reaches of the desert.  I’ve never hit pockets of deadspace driving around the inhabited areas of Southern California, unlike those poor AT&T or Verizon users who can’t even use their phones on Sunset Blvd. or driving up Normandie.  Price-wise, there’s really no other carrier who can touch Sprint.  I’m paying $69/mo with unlimited texting and 1500 minutes vs. my husband who’s paying the same amount at T-Mobile (he ended his 13 year relationship with Sprint back in October to get a G1), but gets way less minutes than I do and is limited to only 400 text a month. I could complain about the small storage size (only expandable up to 8GB), but then not only do I have a phone that can be used for almost 5 hours on one battery charge, but I also can access my battery and have an extra one.  I don’t know how iPhone users live with a phone where they can not access the short-lived battery.  I could complain about the strangely useless shopping application, but then I remember that not only does my phone have voice turn-by-turn GPS, it’s incredibly accurate unlike the G1 and the iPhone, neither of which even have voice turn-by-turn.

With all this in mind, you’re probably wondering why I would want to drop Sprint.  The reason is that I am unhappy with what was Sprint’s bait-and-switch regarding the Samsung Instinct.  Keep in mind that my previous phone was a PPC-6700.  I could email work files, shoot videos that uploaded to several sites, and view most of the websites I needed on my phone.  Admittedly, my husband modified my phone with the HTC OS, which made it infinitely more usable for our work situation.  Syncing our Google calendar, emails and tasks were no problem.  I could modify items in Windows Office, view PDFs and still had games.  The only problem I had with the phone was its heft. I needed something lighter, so I bought the Instinct.  The only reason I purchased the Instinct was that it shot video (something the iPhone and G1 don’t do), it was light as air, and Sprint had made promises about what it was going to do.

I have no problem purchasing first-gen tech and I’m willing to put up with some glitches here and there. What I can not abide is lying and lying is exactly what Sprint has done.  When I purchased my phone in July, I, along with other Instinct users, many of whom have broken their contracts and moved on, were told that applications that would increase usability would be available “soon”.  The only problem was that in June while we were told what kind of apps would be available, Sprint was also sending out press releases for an App Developers contest.  This contest was to find the person/group who would get the job of making these promised apps. By the end of July, after some waffling and unfounded rumors, we were given a late date in September. This was to coincide with the strangely secret developers contest.  How they planned to release apps before the winning developers actually worked on them became a great source of amusement among Instinct users on forum boards and blogs.  This was the pebble that started the avalanche of disenchantment among Instinct users.

As the date of the contest winners announcement drew closer, the G1 was getting ready for release.  People were getting antsy and there was a wait-and-see attitude spreading.  Some users had already decided to cut their loses and go get a G1 as soon as it was available for non-T-Mobile customers.  Others had talked their spouses or friends into getting a G1 so they can make side-by-side comparisons.  The date of Sprint’s announcement of the winner of the App Developer’s contest came and went. It wasn’t until the day AFTER the announcement was supposed to have been made that Sprint put out a release.  The release didn’t announce a winner. Instead it stated that the announcement was being pushed back to late October.  That’s it. A slide started where Instinct users fed up with Sprints lies, decided that breaking their contract would be in their best interest and most of them went get T-Mobile’s G1, which has a lot more functionality than the Samsung Instinct. Incidentally, it’s now Dec. 31st and Sprint has never released the names of the winners of their supposed contest.  This could be because they quietly opened a page for Java Mobile developers, but even more interesting is that most Instinct users no longer care because they’re all leaving Sprint.

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