Mission Millworks steals.
Back in March, I had one of my window’s replaced. There was an A/C unit in the window. The guys asked me what to do with it. I told them I had promised it to someone else if I don’t decide to keep it myself. I asked them to put it in the garage or at least in the backyard. I was under the impression they had done so. A couple of weeks later, I was cleaning out the garage and found the A/C unit wasn’t there. I called Mission Millworks to make sure they put it in the garage. 4 days later, I got a voicemail, “The window installers took the unit. Thank you.” That was it!
I called back, and asked if I could have the unit back. The lady said, “Let me look into it.” I called back in May to see where my A/C was or if they’d reimburse me for it. I got a man on the phone who said that there was no unit and that I should stop calling. I called back everyday for 3 weeks. Usually, I’d get hung up on, but sometimes I’d get the lady who’d say that she’ll look into it.
Needless to say, we really needed that A/C unit the past week. It’s such a shame that not only do they allow their workers to steal, but they don’t even take any responsibility for it. Consider that I need to replace 7 more windows and plan on doing it before November, they’ve definitely lost my business. After all, who knows what else they’ll steal?